Monthly Archives: January 2016

Strategies for Tellers to Promote Interest in Your Credit Union’s Services

You’ve heard it a thousand times…”I can’t possibly cross-sell at the drive-up window!” “Everyone is in a rush.” “They’re always on their cellphones.” “If they wanted to talk about products and services they’d come inside.” Negative assumptions like these become all too commonly accepted in a branch environment. Once assumptions like these take root, they… Read more »

Introducing My Credit Union Benefits 2.0

In the spring of 2014, Insurance Trust launched the first iteration of the My Credit Union Benefits marketplace website.  The website was created with the mission of assisting Maine credit union members in making the important decisions necessary to purchase individual health insurance with the recent changes under the Affordable Care Act. The private marketplace… Read more »